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“Sometimes one creates a dynamic impression by saying something and sometimes one creates as significant an impression by remaining silent.” – Dalai Lama

Whether you plan on racing to the office by 6:00 a.m. and a million places thereafter or spending your entire day at home, you are likely to encounter someone who will “give you the opportunity” to say something rude.

But, my friends, what if instead of fighting fire with fire you try using water? [Tweet that.]

My recent Parade article challenges you to consider taking five steps to transform the negative interactions you have today into positive ones. Learn the five tips here.

In the comments, share how you think these tips might improve your day and your relationships today? If you have another tip – please share so we can all benefit!

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